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FAQ

Q. When will you ship my package?

A. All orders will process with in 2-4 business days.  If express shipping is requested your order will ship the next business day.

Q.  Do you have a minimum order?

A.  No,, there is no minimum,

Q.  Do you ship samples?

A.  No,,but you can order small quantity and can return for full refund if you do not need.  

Q.  When will i receive my back order?

A.  All backorders are canceled after two weeks.  If the item is not with in two weeks the back ordered item will be canceled.  You must then re-order that item.

Q.  How do i cancel my order?

A.  All orders must be canceled via contact us page.  You must request a cancelation number.  No orders can canceled after shippment.  Prior to shipment a customer service representative must contacted and notified.


Q.  Is  www.SatsoniK.com  a secure site?

A.  Yes! our site has been verified by two reputable online security verifiers.  We are a Verisign secure website and hacker safe scanned daily from MacAfee. and we are using Bigcommerce platform to publish our site

Q.  Do you ship internation orders?

A.  Yes!  We ship all international orders via US mail.